A cookie is a small amount of data, which often includes an anonymous unique identifier. Cookies are sent to user’s browsers from a website’s computer and stored on the user’s computer or mobile device. Each website can send its own cookies if the browser’s preferences allow it, but (to protect privacy) browsers only permit a website to access the cookies it has already sent, not the cookies sent by other sites. Many sites save cookies whenever a user visits their website in order to:

• Provide website personalisation (for example: saving preferences such as font size, accessibility features, template versions etc.)
• Save data on user’s decisions (for example: removing the need to enter login and password on every website, remembering a login for the next visit, keeping information on products added to a shopping cart)
• Provide social media integration (for example: displaying your friends, fans or post publishing on Facebook directly from the website)
• Adjust adverts that are displayed on the website and make them ‘more relevant’ to the person viewing them
• Create website and flow statistics between different websites to track online traffic flows

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided and users may not be able to take full advantage of all of the features of websites. Each browser is different, but checking the “Help” menu will explain how to change your cookie settings or preferences. In the UK, as in the EU, website users must be given the option to agree to accept the use of cookies. This is normally achieved through their internet browser settings and by making it clear in policy statements that cookies are used, giving them the opportunity to change their internet browser settings, or even avoid websites if they don’t want to have certain cookies stored on their computers. Cookies can be cleared by using a browser menu options or using a third party add-in. For further information will be found in browser’s ‘Help’ documentation. On this website, we provide users with a means of controlling the cookies they wish to reject or accept (if any). There is a banner requiring a response the settings can be altered at any time via the ‘cog’ icon at the bottom left corner of the screen.

During the course of any visit to our websites, the visible pages are downloaded to users’ computers and we may also download cookies. Information supplied by cookies can help us to provide a better online user experience and assist us in analysing the profile of our visitors. For example, to be able to send us a message via the contact form or login to a client account (if applicable), the user needs to allow the session cookie.

Exigia Training is a division of Exigia Ltd – a small consultancy company, based in the UK, which specialises in providing a range of services for SME clients, including support for information governance compliance, cyber security compliance, a range of web services. The Exigia Training Division specialses in providing remote learning for data security and protection compliance.

Most of our clients are UK organisations working in the health and social care sector, either within the NHS, supporting it or supplying it. We also serve charities, local government organisations such as parish councils, small businesses and individuals.

This is our Privacy Notice that describes how we handle personal data. It was last updated on 21 November 2024.

The personal data we collect varies depending on the relationship we have with the data subjects and how we interact with them. It may include the following:

General identification and contact information

We may collect names, address, phone numbers, email addresses, IP addresses, passwords, ages, genders and dates of birth.

Financial information

We may collect names, bank account numbers and sort codes. For example, we may need these details to pay suppliers or issue clients with refunds.

Device information

We may collect some technical information from devices and applications used to access our web services (e.g. computers, mobiles, tablets, smart speakers, web browsers etc. This might include IP addresses and device IDs.

Marketing preferences

We may collect information on how clients access and use our services, for example the pages or articles read.

Information if you communicate with us

We may collect the names, location and a summary of messages or opinions expressed by enquirers and clients who call, text, email, chat online, videoconference or otherwise communicate with us. Please note that depending on what is said, this may include confidential information.

Location information

We may ask for addresses in order to offer services and exchange information. We may also collect our contact’s general geographic locations based on IP addresses.

Information on activities etc.

When we are contacted via a form or comment, noticeboard, blog or other website facility, we may use the data you answer an enquiry or provide services. We will record details of answers supplied and services provided.

In particular, we collect contact details, records and attainments of students attending our online courses. Where students are sponsored by an organisation or employer, we will be acting on their behalf as a processor and they will have access to the information we hold about their students.

We do not normally collect any sensitive personal data (unless it is provided voluntarily), and will, in any event, ask for express consent to hold this information if we need to do so. We ask  that enquirers and users of our services do not submit sensitive information if they do not wish us to collect it.

We may obtain additional information from trusted third parties and public sources.

We need to have a valid purpose to use personal data. This is called a “lawful basis for processing”. We process personal data for the following lawful bases:

Consent

• We may use your personal data if we have your consent. We rely on consent for the following:
• to enable you to login to your account
• to tell you about products, events, services and promotions that we or our third party partners are offering
• for marketing purposes
• to send you notifications on your device if you have selected them

You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.

Contractual

We may process your data when we need to fulfil a contract with you.

Legitimate Interest

We process your data when it is in our legitimate interest to do this and when these interests are not overridden by your data protection rights. Our legitimate interests include being able to:

• improve our content, products, services and customer experiences by monitoring your use of our services and working with our suppliers to improve the products and services we offer or develop new content and services
• create profiles for targeted advertising and marketing opportunities
• ensure the security and integrity of our services
• ensure that our websites and apps operate effectively
• protect clients and other individuals and maintain their safety, health and welfare
• undertake market research
• deal with your requests, complaints and enquiries
• deliver targeted advertising about our services to you when you visit our websites

Legal and regulatory obligations

We may process your personal data to comply with our legal and regulatory obligations e.g. taxation, preventing, investigating and detecting crime, fraud or anti-social behaviour and to comply with actions taken by law enforcement agencies.

Our service providers (processors)

We may pass personal data to our external third-party service providers; companies who act either as our (data) processors or in exceptional cases as data controllers in their own right e.g. some professional advisors. Our providers may include:

• • Bankers, accountants, auditors, lawyers, insurance companies and other professional advisors
  • IT systems, support and hosting service providers
  • Printing, advertising, marketing, market research and analysis service providers
  • Website analytics, technical engineers, data storage and cloud providers and similar third party vendors and outsourced service providers that assist us in carrying out business activities

These third parties (and any subcontractors they are be permitted to use) are legally obliged not to share, use or retain your personal data for any purpose other than as necessary for the provision of our services. For further information on our processors and sub-processors, please refer to the list of our Data Processors.

Government authorities

As required by law or regulation

Other third parties

None

Our services are not directed towards individuals under the age of 18.

We do not knowingly use or process the personal data of children under 13 years of age for our own purposes as a controller, but may do so as a processor on behalf of a client.

We hold personal data for different purposes and the length of time we keep it will vary depending on the services or products we are providing.

We only keep data for a reasonable period of time, which is based on the purpose for which we are using it. Once that purpose has been fulfilled, we will securely delete that data or anonymise it (so that neither we, nor anyone else, can tell that the data relates to the original data subject) unless we are required to retain the data longer for legal, tax or accounting reasons.

To determine how long we store personal data, we always use these principles

• we think about what type of information it is, the amount collected, how sensitive or intrusive it might be and any legal requirements
• we will not hold personal data any longer than we need to or have to

Personal data supplied to us is generally stored and kept inside the United Kingdom.

However, due to the nature of our business and the technologies required, personal data may sometimes be transferred to third party service providers outside the UK. This is nearly always within the EEA or other countries considered ‘adequate’ in data protection terms by the UK as we are aware that countries without an ‘adequacy’ status may not have the same level of data protection laws and have a lower level of protection.

In the unlikely event that we need to transfer personal data to such countries we will take steps to ensure adequate privacy and security, including, where appropriate, data minimisation, anonymisation, pseudonymisation and encryption.

We will also undertake due diligence on the recipients and their country’s privacy laws and seek alternatives in countries that have been granted Adequacy Decisions by the UK where possible. We will place data recipients under contractual obligations to take care of personal data, for example by using UK standard contractual clauses (SCCs) or their equivalent.

Right of access

Data subjects have the right to obtain details of the personal data about them. The exercise of this right leads to data subject access requests.

Right to be erasure (“right to be forgotten”)

Data subjects have the right to be forgotten.

Right to object and opt-out of marketing

Data subjects have the right to object to the processing of their personal data. This includes the right to object to direct marketing. Data subjects will always be given the opportunity to opt-out of further direct marketing when they receive such communications from us or can contact us as set out in the Contacting Us section below.

Right to portability

Data subjects have the right to move, copy or transfer certain personal data

Right to restrict processing

Data subjects have the right to restrict the use of their personal data in certain circumstances

Right to opt-out of automated individual decision-making (including “profiling”)

Data subjects have the right not to be subject to a decision based solely on automated processing, including profiling, which significantly affects you or produces legal effects.

Exercising your rights

Data subjects wishing to submit a request in relation to any of these rights, should contact us as set out in the Contacting Us section below. Please note we may need proof of identity before we provide a response.

We do not charge for requests to exercise these rights unless they are manifestly unfounded or excessive, when we may refuse to respond or charge a reasonable fee before dealing with them.

Please see our separate Cookies Notice

This Privacy Notice primarily sets out how we process personal data as a controller of that data, but at times we may process personal data controlled by others.

Processing

This is the situation, defined in data protection law, where we process personal data on behalf of a client. In such situations we are acting as a (data) processor or sub-processor* of personal data which you control.

As a processor, we

• process personal data only on the controllers’ documented instructions
• acknowledge our duty of confidence
• take appropriate security measures
• respect all data subjects’ rights
• assist controllers in complying with their duties
• comply with controller’s requirements when we cease to act as a processor
• employ sub-processors on our own behalf as stated and/or agreed (a list of our current processors is to be found under the About menu of this website)

* Sub-processing

When a processor, processing personal data under contract with a controller, employs a second company to do some of that processing, that second company is referred to as a sub-processor.

Sub-processors

• are bound by the same conditions that the processor employing them
• can only act a sub-processors if the controller allows it

Note: Clients should refer to our Terms and Conditions or their contracts with us for the terms under which we act as a processor.

For the avoidance of doubt:

• We will not automatically log personal data nor link information automatically logged by other means with personal data about specific individuals
• We will not sell personal data to anyone
• We will not share personal data with anyone without expressed permission unless permitted or required to do so by law
• We will not use fonts on our website that are hosted by Google (or anyone else) – All our fonts are stored on our website to prevent visitor IP addresses being sent to Google who would use them to serve their font files; potentially breaching the UK GDPR/EU GDPR
• We will co-operate with data subjects to enable them to speedily exercise their rights over their personal data

The controller responsible for personal data collected via this and associated websites and associated business transactions is Exigia Ltd. If you have any concerns about his Privacy Notice or any other personal data or data protection issue, we would like to know about them and have the opportunity to deal with them. We encourage you to contact us first so that we can try to help you.

Please contact us at:

• Website: Use the contact form
• Email: privacy@exigia.com
• Post: Exigia Ltd., 124 City Road, London EC1V 2NX

Please mark your correspondence for the attention of the Data Protection Officer.

If you do not think we are handling your personal data, enquiry or complaint adequately, you have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, are available from the Information Commissioner (see below).

In order to comply with current legislation, The Company maintains a Data Protection Act, 2018 Registration No. ZA019088. Further information is available at the Information Commissioner’s website.

Exigia Training is a division and trading name of Exigia Ltd – a small consultancy company, based in the UK, in providing a range of services for SME clients, including support for information governance compliance, cyber security compliance, a range of web services and remote training (eLearning).

Exigia Ltd has general Terms & Conditions for its commercial clients and these are to be found on its corporate website at https://exigia.com/terms/.

Exigia Training specialises in providing remote learning for data security and protection compliance for commercial clients and individuals.

These Terms and Conditions are in three parts

1. The overarching Exigia Ltd Terms & Conditions
2. Exigia Training Online Course Terms & Conditions
3. Exigia Training Website Terms of Use

If there is any conflict between the Online Course Terms and Conditions, the Website Terms of Use and the Exigia Ltd Terms & Conditions (to be found at https://exigia.com/terms/) the conflict shall be resolved according to the following order of priority;

1. Exigia Ltd Terms and Conditions
2. Exigia Training Online Course Terms and Conditions
3. Exigia Training Website Terms of Use

These Terms and Conditions and the Website Terms of Use both relate to use of the website by students who are either

• Employees of Exigia’s client organisations, who are training on behalf of their employing organisations
• Self-funding students who have a direct commercial client relationship with Exigia Ltd

These Terms and Conditions and Website Terms of Use were last updated on 03 December 2024.

“Exigia” means Exigia Ltd, trading as Exigia Training;
“Certification” means a completion certificate if the course is completed with the minimum grade (80% out of 100%).
“Course Fee” means the fee payable for the Online Course including VAT. At the point of checkout within PayPal, any other applicable charges will be added.
“Course Materials” means the materials provided by NPL in the course of the delivery of the Online Course, which may be (i) downloaded from the Website or (ii) accessed and viewed on, or through the Website; or (iii) the Study Materials (or a combination of (i) and (ii) and (iii));
“Online Course” means the Course Materials, Online Study Materials, Study Materials or any other set of online materials, provided by Exigia Training, either delivered in the form of a Self-Paced Online Course, Synchronous Online Course, Blended Learning Course, Step-by-step modules, Good practice online modules (this is not an exhaustive list);
“Online Study Materials” means, but is not limited to, Online Tests, Online Tutorials, Online Printable Slides, and Online Downloads;
“Study Materials” means, but is not limited to, course companions, revision companions, combined companions, Online Study Materials, eBooks and study texts (this is not an exhaustive list);
“Self-Paced Online Course” means an online course which does not have a predetermined start date and is available for study by you immediately following purchase;
“Synchronous Online Course” means an online course which is only available for access by you on a predetermined start date;
“Blended Learning Course” means an online course which uses traditional classroom components (e.g., face-to-face sessions), which is only available for access by you on a predetermined start date;
“Classroom Courses” means a traditional classroom course (e.g., face-to-face course), which is only available on a predetermined start date;
“Terms” means these Online Course Terms and Conditions and the Website Terms of Use if you register on the Website;
“Website” means https://exigia.training;
“Exigia Training Website” means https://exigia.training;
“Exigia Customer Services” means https://exigia.com/services;
“FAQ” means https://exigia.training/about/;
“you” means the individual registering on the Website. In volume licenses, “you” means the individual accessing the Website.

1. 1. Ordering via the Website:
      1. In order to purchase an Online Course via the Website you must register for an online NPL account via the Website. If you have already registered on the Website, you can log onto your account using the user name and password that you were provided with when you registered.
      2. When purchasing an Online Course via the Website, you can change your order at any time, up to the point at which you confirm the payment, by pressing the button “Pay Now”.
   2. Ordering via Exigia Customer Services:
      1. You will need to be registered on the Website to purchase Online Courses via Exigia Customer Services.
      2. This service is usually dedicated to (i) volume licensing requests, (ii) multiple Online Courses and/or (iii) special orders where the Website is not fit for purpose.
      3. We accept purchase orders for a minimum of four licenses per request.
   3. When you place an order for an Online Course via the Website or by emailing Exigia Customer Services, you are offering to purchase that Online Course on these Terms. Exigia reserves the right to decline or cancel your order, or any part of your order.
   4. Following receipt by Exigia of your order for an Online Course via the Website you will receive an automated email confirming that your order has been received by Exigia. Your order will be subject to acceptance by Exigia of your offer to purchase in accordance with Clause 2.5 below.
   5. A legally binding agreement shall not come into existence until Exigia has accepted your offer to purchase an Online Course by either sending you an acceptance confirmation email or unlocking your access to the Online Course purchased.
   6. Exigia reserves the right to withdraw at any time Online Courses advertised for sale on the Website and/or the Brochure.

The Course Fee for any Online Course at any given time will be displayed on the Website. Course Fees are inclusive of VAT and are quoted in pounds sterling, exclusive of any delivery charges payable in relation to delivery of Course Materials. Where applicable, all additional charges will be added to this price.
If you purchase an Online Course on the Website:
The Course Fee and any delivery charges payable in relation to delivery of Course Materials, if applicable, will be shown in the PayPal check out area, prior to completion of the online transaction;
Exigia will debit the Course Fee from your credit card or debit card on or after the day you make an order for an Online Course. Credit or debit card details are collected through your PayPal account, over a secure link and an authorised amount verification is taken immediately. We do not store credit card details nor do we share customer details with any third parties.
If you purchase an Online Course via Exigia Customer Services
The Exigia Customer Services will enable you to pay Course Fees through bank transfer in orders requesting a minimum of four licenses. In this case, you will need to raise a purchase order to initiate the process. We do not store bank, credit card details, nor do we share customer details with any third parties.
exigia reserves the right from time to time to change the amount of the Course Fee. In the unlikely event that due to a technical error, the amount of the Course Fee displayed on the Website or in the Brochure is incorrect, or the Course Fee has been changed on the Website but the Brochure is out of date, Exigia will notify you as soon as it reasonably can. If the correct amount of the Course Fee is higher than the amount displayed on the Website and/or in the Brochure then Exigia will contact you to notify you of the correct Course Fee, so you can decide whether or not you wish to continue with your order of the Classroom Course at the increased Course Fee. If you decide you want to cancel your order Exigia will give you a full refund in respect of any amount you have already paid in accordance with Clause 4. If the correct Course Fee is lower, Exigia will refund you the difference only between the amount which you have paid and the correct Course Fee payable.
The provision of the Online Course is contingent upon Exigia having received cleared funds from you or your employer (if you select to invoice your employer) in respect of the Course Fee for the relevant Online Course.
When paying for a course, you are purchasing a licence. This means that you will be automatically enrolled and able to access the Online Course content for a period as defined on the Website.
The license starts from the course payment date.
VAT and e-Learning:
The UK VAT rate at present is set at 20%. This amount may decrease/or increase in accordance with UK’s legislation. For the purpose of clarification, Exigia will be charging the VAT rate in the following circumstances:
UK based customers pay VAT 20%;
EC based customers that are able to provide a valid VAT number are exempt from VAT (VAT 0%). If you don’t have a VAT number (or if it the one you have is not valid), you will be charged the UK VAT rate;
All other customers based outside of the EC are exempt from VAT (VAT 0%).
Where a single license is purchased through PayPal, and you are VAT exempt (in accordance with Clause 3.8.1 above), the VAT charged will be refundable upon request using the Exigia Customer Services.
Where multiple licences are purchased through the Exigia Customer Services, Exigia will automatically charge the VAT in accordance with Clause 3.8.1 above.

Cancellations should be notified in writing. You will be eligible for a refund if you have not accessed the content and if the license you are cancelling is still valid. If this is the case you will be entitled to a full refund (less a 12% administration fee).
For all Online Courses, Exigia may cancel at any time up to 5 working days prior to the commencement of such Online Course. If Exigia cancel an Online Course, Clause 4.3 below will apply.
If you or Exigia cancel an Online Course then subject to Clauses 4.1 and 4.2, if you have chosen to pay the Course Fee, Exigia will credit the Course Fee to your credit or debit card (that you used to pay the Course Fee) as appropriate within 28 days of receiving your notice of cancellation/giving notice to you of such cancellation. If you have chosen to invoice your employer and at the time of cancellation the relevant invoice has already been paid by your employer, the Course Fee will be credited to your employer’s NPL account within 28 days of receiving your notice of cancellation/giving notice to you of such cancellation.
You may defer a course if you have not accessed the material within the license timeframe – see FAQ. Defer your order by contacting NPL Customer Services.
Please note that you cannot cancel your purchase of an Online Course if you have downloaded any of the Course Materials and/or accessed all or part of the Online Course in any way. Your statutory rights in the event of receiving faulty goods are not affected.
Except as set out in Clauses 4.1 and 4.4, no cancellations and no deferrals will be permitted by you for an Online Course.
NPL reserves the right to use its discretion to determine whether to make refunds and/or deferrals in exceptional circumstances which fall outside Clause 4.1and Clause 4.3 and to charge additional fees in any such event.
In the event that you purchased a course via PayPal, the following applies with regards to total/partial refunds (this is not an exhaustive list, as other PayPal terms and conditions may apply):
If you paid with your debit card or credit card, your payment is refunded to that card. Refunds may take up to 30 days to appear on your statement;
If you paid with your bank account or PayPal balance, your payment is refunded to your PayPal balance;
Refunds are in the same currency and at the same conversion rate as the original payment.

Please see the description of the Online Course on the Exigia Training Website for details of the contents of the available Online Courses.
Except as set out in the description of the Online Course on the Exigia Training Website, no additional Course Materials will be provided by Exigia.
Your access to a Self-Paced Online Course will be automatically unlocked upon your payment. Regarding other types of Online Course with a predetermined start date, Exigia will notify you of when you will have access to the Online Course purchased and for the length of time such access will be made available to you, unless any such Online Course is removed or cancelled.
The receipt of an Online Course is personal to you and you may not transfer your rights to access the Online Course or provide an Online Course to any other person.
You may incur charges to your internet service provider while you are accessing and / or downloading the Course Materials. Charges may also be payable to third parties for use of the software necessary to access and / or download the Course Materials. You are responsible for paying these charges.

Please note that it is your responsibility to check that the computer you plan to use to access your Course Materials and the Online Course is compatible with the minimum system requirements that relates to the Online Course you are ordering. View the minimum specification for each course, available on the exigia Training Website – see FAQ. You acknowledge and accept that Exigia cannot be held responsible for any technical problems you encounter following the purchase of an Online Course.

From time to time, Exigia may make modifications, enhancements or issue clarifications (for example, to clarify ambiguous regulatory drafting) to the audiovisual, interactive or written Online Courses. You will have access to such changes free of charge only to the extent that such changes relate to the Online Course purchased by you, and if within the period covered by your license.

Certain Online Courses will periodically be superseded by new legislation or the issue of new regulations. Following the enactment of new legislation or the issue of new regulations, Exigia may produce Online Courses covering the new material. If new legislation or regulations supersedes existing Online Courses, these may be available for purchase as new Online Courses.
For the avoidance of doubt, purchase of a current Online Course does not entitle you to have access to future revised Online Courses as part of the original purchase.

Exigia will provide technical support to individuals who have purchased an Online Course in respect of the Online Course purchased, in accordance with the provisions referred to below.
If you report a fault to Exigia, Exigia will use reasonable endeavours to provide a solution but Exigia does not guarantee that the technical support provided will resolve your technical problems. Exigia does not give any warranties as to the technical advice given. If you receive technical advice from Exigia, then Exigia will not accept any responsibility for any problem.
Exigia is not obliged to offer you any technical support in relation to your use of any of the free demonstrations available on the Website, but Exigia may elect to offer technical support and the extent of any such technical support is entirely at the discretion of Exigia.
You accept and acknowledge that periods of downtime may be required in respect of the information technology infrastructure connected to the Website and that technical support may not be available during such periods of downtime. Further you accept that you will not have a claim for breach of contract or otherwise in respect of such period of unavailability.
Exigia will use reasonable endeavours to make the Online Course available but cannot guarantee uninterrupted, timely or error free availability or that defects will be corrected. Exigia reserves the right to suspend access to the Website for the purpose of scheduled or emergency maintenance, repairs or upgrades to improve the performance or functionality of the Website.
You also accept and acknowledge that Exigia cannot be held responsible for any delay or disruptions to your access to the Online Course as a result of such suspension or any of the following:
The operation of the internet and the World Wide Web, including but not limited to viruses;
Any firewall restrictions that have been placed on your network or the computer you are using to access the Online Course;
Failures of telecommunications links and equipment; or
Updated browser issues.
In order to access the Online Course you will need to comply with the minimum system requirements as stated in the FAQ.

Exigia will provide the Course Materials in accordance with the Online Course description which is set out on the Exigia Training Website (please see clause 5.1).
Exigia expects you to take reasonable care to verify that the Online Course and Course Materials in question will meet your needs. Exigia does not make any commitment to you that you will obtain any particular result from your use of the Course Materials or that you will obtain any particular qualification on completion of the Online Course (unless otherwise stated on the Exigia Training Website).
Exigia does not make any representation, guarantee or commitment to you that the Course Materials will be error free.
Exigia does not make any commitment that the Course Materials will be compatible with or operate with your software or hardware.
All representations, warranties and / or terms and / or commitments not expressly set out in these Terms (whether implied by law, conduct, statute or otherwise) are hereby excluded to the maximum extent permissible at law.

The exclusions and limitations of liability contained in these Terms do not apply to a party’s liability: (i) for fraud or willful default; (ii) for death or personal injury caused by its negligence; or (iii) where such limitation or exclusion cannot lawfully be excluded.
Except as set out in these Terms, Exigia shall not be responsible for losses that result from its failure to comply with these Terms including, but not limited to, losses that fall into the following categories:
Indirect or consequential losses;
Loss of income or revenue;
Loss of business;
Loss of anticipated savings; or
Loss or corruption of data.
Exigia is not responsible to you for any data that you lose either (a) as a result of accessing the Course Materials or (b) during completion of any Online Course via the Website. It is your responsibility to ensure that you regularly save and back up (i) all data which you hold on the computer from which you are accessing the Course Materials and (ii) all data that you are inputting when completing the Online Course.
Save as otherwise set out in this section “Limitation of liability”, Exigia’s maximum aggregate liability to you for any claims that you may have against Exigia for direct loss in contract, tort or otherwise arising out of or in connection with these Terms, the Online Course, your use of the Course Materials and any technical support shall be limited to the amount of the Course Fee which has been paid, or is payable, by you or on your behalf.
Exigia will not be held responsible for any delay or failure to comply with its obligations under these Terms if the delay or failure arises from any cause which is beyond Exigia’s reasonable control. This condition does not affect your statutory rights.
Each provision in this Clause 11 shall be construed separately as between you and Exigia. If any part is held to be unreasonable, inapplicable, or unenforceable, but would be valid if some part thereof was deleted such provision shall apply but with such modification as may be necessary to make it valid and effective.

The Online Courses are for training purposes only. Exigia will not accept any responsibility to any party for the use of the Course Materials for any purpose other than training for educational purposes, including but not limited to the giving of advice by you to any third party.

At all times, Exigia and / or its licensors, remain the owners of the intellectual property in the Online Courses, the Course Materials content. No Online Course and / or Course Materials, nor any part of it may be reproduced, stored in a retrieval system or transmitted any form or by any means without the prior written permission of Exigia.
In consideration of receipt by Exigia of the Course Fee, Exigia grants to you a non-exclusive, non-transferable licence to use the Course Materials content for the sole purpose of studying for the Online Course. For the Online Study Materials, the licence granted is to use them on one computer (such as a desktop or a laptop) and one mobile device (such as a smartphone or a tablet) only.
Save as expressly set out in these Terms, you may not modify, copy, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit, make available, disseminate or distribute in any way any of the Course Materials. You may not modify, adapt, merge, translate, disassemble, decompile, recompile or reverse engineer any software forming part of the Online Course, Course Materials and / or Online Study Materials, create derivative works based on the whole of or any of their parts, or incorporate these into any software program. The use of the Online Course, Course Materials and / or Online Study Materials not expressly permitted in these Terms is strictly prohibited and will constitute an infringement of either Exigia’s copyright and / or Exigia’s other intellectual property rights, and / or the copyright and / or other intellectual property rights of Exigia’s licensors.
14. Data Protection
Exigia will process the information it receives from you or otherwise holds about you in accordance with these Terms and its privacy policy. You consent to the use by Exigia of such information in accordance with these Terms and Exigia’s privacy policy. You have the right to receive details of the personal information held by Exigia. For more information, please refer to Exigia’s privacy policy.

Exigia may update or amend these Terms from time to time to comply with law or to meet its changing business requirements without notice to you. Any updates or amendments will be posted on the Website.
These Terms and the Website Terms of Use (if you registered on the Website) constitute the entire agreement and understanding between us and supersedes and replaces any other terms and conditions previously published by us and any other understanding, undertaking, representation, warranty, arrangement or statement of any nature whatsoever made by us to you, whether oral, written or otherwise, relating to the subject matter of these Terms.
You may not assign or sub-contract any of your rights or obligations under these Terms to any third party unless we agree in writing.
Exigia may assign, transfer or sub-contract any of its rights or obligations under these Terms to any third party at its discretion.
No relaxation or delay by Exigia in exercising any right or remedy under these Terms shall operate as waiver of that right or remedy or shall affect its ability to subsequently exercise that right or remedy. Any waiver must be agreed by Exigia in writing.
If any of these Terms are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms shall remain in full force and effect.
Any notices required to be served on you by Exigia under these Terms will be deemed properly served if sent via prepaid postage to the postal address, or emailed to the email address, notified by you to Exigia at Exigia’s discretion. Any notices required to be served on Exigia by you will be deemed properly served if sent to the address as per clause 16, or when receiving a reply form Exigia after contacting the Exigia Customer Services.
A notice delivered personally is deemed to be given on the day on which it was left at the specified address. A notice sent by post is deemed to be given on the day it was posted as evidenced by the sender. A notice sent by fax or email is deemed to be given on the day it was sent.
The agreement between you and Exigia will be concluded in English only.
The agreement between you and Exigia which is compromised in these Terms is not intended to be for the benefit of any third party, and shall not be exercised by any other person under the Contract (Rights of Third Parties) Act 1999 or otherwise.
These Terms, and any other matters arising out of or in relation to these Terms, are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts to settle any disputes which may arise out of or in connection with these Terms.

Exigia Training (Exigia Ltd)
124 City Road
London
EC1V 2NX
Tel: +44 843 886 0505 (Switchboard)
Email: admin@exigia.training

Please read these Website Terms of Use (the “Terms”), which apply to your use of Exigia’s services and products including but not limited to courses, programmes and study materials (collectively the “Products”) and also to your use of the following websites, including any subdomains thereof (collectively the “Websites”):

Please read our Privacy Policy, which applies to any personal data collected from you when you use any of the Products and/or Websites or send personal data to Exigia by any other means.

If you do not accept these terms
Access to and use of any of the Websites and Products is provided by us subject to these Terms, our Privacy Policy and any terms and conditions specific to the relevant product. By using any of the Websites and/or Products you are acknowledging that you have read and accepted these Terms and the Privacy Policy. You should not use any of the Websites and/or Products if you are not happy with these Terms.

Use from outside the UK
If you are using any of the Websites and/or accessing Products from outside the UK other laws may apply to your use of such Websites and/or Products. We operate the Websites and provide our Products from within the UK. We are not subject to local laws applicable in your country and any of the Websites and/or Products may not be compliant with those local laws. You should not use any of the Websites and/or Products unless you are happy with this position.

We may change these Terms from time to time by updating this page. You should review this page regularly. Your continued use of the Websites and/or Products after changes have been made will be taken to indicate that you have read and accepted those changes. You should not use the Websites and/or Products if you are not happy with any changes.

The Websites, all the materials contained on them and the content of the Products are protected by intellectual property rights. Materials and content include, but are not limited to, the design, layout, look, appearance, graphics and documents on the website or in our courses or learning materials, as well as all other content on the Websites and/or Products such as (but not limited to) articles and other text, and other content of courses such as slides. All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) subsisting in the design of, or materials on or in, the Websites and Products is either owned by us, licensed to us or we are entitled to use it.

You may not copy, redistribute, republish or otherwise make use of the materials on the Website, in our courses or learning materials or Products available to anyone else without Exigia’s written permission (including, but not limited to “caching” any material and “mirroring” any material):

• No materials can be modified in any way;
• No graphics are used separately from accompanying text;
• Our copyright and trade mark notices appear in all downloadable components; and
• You acknowledge the Website as the source of the material.

If you have our written permission to provide these materials and/or Products to another person, you must ensure they are made aware of these restrictions and you may be responsible to Exigia for that person’s non-compliance with these restrictions.
You may also permit your computer to make an electronically stored, transient copy of the content in the Websites only for the purpose of viewing it while connected to the internet (but you may only make one copy of any such content).

We do not represent that information contained on or available via the Websites or any other Exigia social media channels is accurate or complete and accordingly it should not be relied on as such.
Any arrangements made between you and any other person, using or named on the Websites or any other social media channels is entirely at your own risk and responsibility.
Information contained in or accessible via the Websites or any other Exigia social media channels may change from time to time. We may make improvements or alterations to the Websites or any other Exigia social media channels at any time and without notice. We may modify, withdraw or deny access to the Websites or any other Exigia social media channels at any time.

We may link to other websites which are not within our control. Such links would be provided for your convenience. In addition, other websites outside our control may link to the Websites.
We are not responsible for the content of any external sites we provide links to or which link to the Websites or any other Exigia social media channels. You should exercise caution and check you are happy with the terms and conditions applicable to any other website that you visit. No link is intended to be, nor should be construed as, an endorsement of any kind by us of another website.

We do not guarantee that use of the Websites or any other Exigia social media channels will be compatible with the hardware and software which you use, or that it will be uninterrupted or error or virus free or that any defects on the Websites or any other Exigia social media channels will be fixed by us (unless we are obliged by law to fix them, for example we would fix security defects within our control in line with our obligation under the Data Protection Act 1998 to keep personal data secure).

Please ensure that you regularly check for and protect against viruses when using the Websites or any other Exigia social media channels on any hardware device. We make no statement about the suitability of the content, information, products and services which is made available via the Websites or any other Exigia social media channels. Accordingly, all warranties and terms and conditions implied by statute or otherwise are excluded to the fullest extent permitted by law (please see directly below for more details). For example, we make no warranty that this website is free from computer viruses or any other malicious or impairing computer program.

We exclude all liability to the fullest extent permitted by law (please see directly below for more details) for damages and direct, indirect or consequential loss (including but not limited to pure economic loss, loss of business, revenue or profits, business interruption, depletion of goodwill and like loss) incurred by you or any other person and which arises out of or in connection with your use of or inability to use the Websites or any other Exigia social media channels or their content, whether that liability is in contract, tort or otherwise.
We do not exclude or limit our liability (if any) to you:

• For any breach of obligations arising under section 12 Sale of Goods Act 1979 or section 2 Supply of Goods and Services Act 1982;
• For personal injury or death resulting from negligence;
• Under section 2(3) Consumer Protection Act 1987;
  For any matter for which it would be illegal for us to exclude or to attempt to exclude liability; or
• For fraud.

The internet is not a secure means of communication and Exigia cannot guarantee the security of postage or other hard copy delivery services. Emails may be intercepted by other people or organisations. You should not send any communication to us through the Websites or any other Exigia social media channels or by email, postage or other hard copy delivery services, in particular which contains personal data (including sensitive personal data) and/or confidential information about you or any other person, unless you accept that any such communication is sent at your own risk and on the understanding that we would not be liable for any loss that you might suffer as a result (except for losses which cannot be excluded or limited at law, as referred to directly above).

Any personal data which you provide to us from which we can identify you as a living individual (whether by taking that information by itself or when using it in conjunction with other information which we hold or are likely to hold) and which affects your privacy (“personal data”) is processed by us in accordance with our notification as a Data Controllers at the Information Commissioner’s Office and our Privacy Policy.

Nothing on the Websites is intended to be nor should be construed as an offer to enter into a contractual relationship with you or anyone else, except for these Terms which govern the relationship between us in relation to your use of the Websites and where relevant other services.
If you make a contract with a third party who is named or referred to on the Websites, it is your responsibility to ensure that you are comfortable with the terms of that contract and to take legal advice if necessary.

The terms of use of the Websites and/or Products and the formation, existence, construction, performance, validity and all aspects whatsoever of these Terms and the terms of use of any of the Products shall be governed by the laws of England and Wales.

The Courts of England and Wales shall have the non-exclusive jurisdiction over all claims or disputes (including non-contractual claims or disputes) arising in relation to, out of or in connection with your use of the Websites and these Terms or the terms of any Products. It is not intended that third parties shall have any rights in relation to these Terms under the provisions of the Contracts (Rights of Third Parties) Act 1999.
If any term of these Terms is found by any court or body or authority of competent jurisdiction to be illegal, unlawful, void or unenforceable, that term shall be deemed to be severed from these Terms and this shall not affect the remainder of these Terms which shall continue in full force and effect.

Exigia Training (Exigia Ltd)
124 City Road
London
EC1V 2NX
Tel: +44 843 886 0505 (Switchboard)
Email: admin@exigia.training